Online merchants lose $40 billion annually to chargeback fraud and post-sale chargeback-related expenses. It’s one of the costliest, fastest-growing fraud categories in the eCommerce industry.

To help merchants combat the chargeback threat, Chargebacks 911 and Kount are co-sponsoring a free-to-attend summer session of its “Chargeback University” on June 18th at the Sheraton Grand in Los Angeles (711 South Hope Street). Lessons will focus on showing students how to maximize eCommerce revenue & eliminate fraud.

“When it comes to surviving the post-sale cyberfraud epidemic, ignorance isn’t bliss. It’s suicide,” said Monica Eaton-Cardone, the owner, co-founder and COO of Chargebacks911. “The post-sale period is extraordinarily vulnerable to misuse, criminal fraud and outright abuse, and merchants need to know how to defend themselves. Otherwise, they’ll get fleeced by the cyberthieves.”

The topics merchants can learn more about include:

  1. How to increase your chargeback win-rate
  2. Mastering the new financial rules, card policies & regulations
  3. Identifying & eliminating post-sale fraud (i.e. chargeback fraud & friendly fraud)
  4. How to keep more revenue
  5. Insider secrets on optimizing the customer experience

According to Chargebacks911, the single biggest weapon merchants have in the ongoing war against cyberfraud is education, which will be a key focus on the sessions.

“Post-sale fraud is a hidden, unseen tax on all online transactions, because sellers must factor-in the cost of fraud when setting prices,” said Eaton-Cardone. “The merchant then suffers in triplicate via product-loss, financial penalties and payment theft, and the consumer is punished via higher prices. Only by educating ourselves — and learning how to fight back — can we safeguard the future of the online economy. We’re all in this together. That’s what ‘Chargeback University’ is all about.”

To reserve your seat at the event, click here.

About Chargebacks911/The Chargebacks Company

Chargebacks911 empowers businesses to combat constantly evolving fraud tactics and mounting customer disputes that directly threaten profitability. Operating as The Chargeback Company in Europe, Chargebacks911 has pioneered effective, industry-leading solutions designed to reduce chargeback fraud, alleviate processing costs, mitigate risk and recover revenues.

The company’s unparalleled expertise and proprietary technology have earned four consecutive CNP Customer Choice Awards for Best Chargeback Management Solution (along with the 2019 CNP Judges Choice Award), three successive AI Lions’ Den Awards for Best Airline Industry Solution, and five Gold and Silver Stevie Awards from the American Business Awards (ABA). With innovative and highly scalable services ranging from Intelligence Source Detection™ (ISD) to Tactical Representment, Chargebacks911 uncovers the true source of chargebacks, battles unjustified disputes, rescues lost revenue, safeguards reputations, and defends against relentless, ever-changing cyberthreats.

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