Business Analysis Associate II, Fraud Prevention Support

JPMorgan Chase

Job Description

In this role, a individual will lead change management for Fraud Prevention and directly manage a team of Business Analysts who process changes for the organization

Job Responsibilities:

  • Lead efforts to own and manage the inventory of procedures for Fraud Prevention
  • Lead ongoing efforts to prioritize backlog and report out status and updates
  • Resolve or remove roadblocks for team to complete and maintain book of work
  • Manage staff supporting changes and communication of chase to the organization
  • Partner with peers across the broader Fraud organization to analyze and cure for cross impacts to changes across groups
  • Continuously improve the end-to-end change management process, support agile needs in a fast-paced environment
  • Partner with controls support to appropriately manage risks and controls related to change management
  • Manage the hand off between key stakeholders as projects and initiatives move from design to execution and implementation phases
  • Develop, design, and obtain approvals on all readiness items based on specific business needs and expected results
  • Identify project issues/risk, escalates appropriately and provide a solution
  • Partner with stakeholders across Legal, Risk, Controls, and Compliance to ensure all impacts are properly reviewed and captured

Qualifications:

  • BS/BA degree preferred (or equivalent experience)
  • 3 – 5+ years of project management preferred
  • Proficiency in MS Office products – Word, Excel, PowerPoint, SharePoint
  • Understanding of risks / controls and ability to identify and articulate potential process improvements
  • Demonstrated problem solving
  • Strong Communication, both verbally and written
  • Strong Organizational and Time Management skills
  • People leadership experience preferred
  • A strong knowledge base within Credit Card or Retail Fraud preferred
  • Experience working on multiple projects with demanding timelines

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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