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Articles Fight Chargebacks August 6, 2021 - Updated On June 21, 2022 How to Fight Wrongful Chargeback Claims First, try to repair the Issue Through Customer Service. The most effective method of... Read moreDetails
Articles How to Create a Card Not Present Payment Processing Strategy July 27, 2021 There is an unprecedented shift from in-person payment to the card not present payment processing ecosystem going on right now.... Read moreDetails
Articles Don’t Let These Peak Season ECommerce Fraud Myths Wreck Your CX (and Revenue) July 7, 2021 Retailers are already thinking about the 2021 winter holidays and how they’ll serve customers while preventing fraud. After last year’s... Read moreDetails
Articles Card Not Present Fraud: How Companies Lose Nearly $10 Billion Per Year June 24, 2021 - Updated On July 28, 2022 Card not present fraud (CNP fraud) is when someone makes a purchase with a debit or credit card online without... Read moreDetails
Articles Stripe Disputes June 18, 2021 - Updated On June 21, 2022 The rubric for mitigating Stripe disputes is clear. But it takes ungodly amounts of labor and industry experience to get... Read moreDetails
Articles Automated Chargeback Pros and Cons Analysis for Savvy Ecommerce Merchants May 23, 2021 - Updated On May 26, 2021 Chargeback automation reduces chargebacks and friendly fraud on your platform while scoring higher conversions and revenue. Chargebacks happen when a... Read moreDetails
Articles Return Fraud: How Merchants Lost $25.3B in Fraudulent Returns April 28, 2021 Merchandise returns are a regular part of doing business whether online or in person. Customers expect returns policies to enable... Read moreDetails
Articles Win all “Credit Not Processed” PayPal Disputes with these Simple Hacks April 13, 2021 “Credit Not Processed” PayPal disputes happen when a customer returns a purchased product or cancels a transaction, but you have... Read moreDetails
Articles Understanding Mastercard Excessive Chargeback Program and How to Avoid It March 25, 2021 - Updated On April 2, 2021 As the name implies, the MasterCard Excessive Chargeback Program (ECP) is a predetermined chargeback threshold that helps acquirers to evaluate... Read moreDetails