Return Fraud: How Merchants Lost $25.3B in Fraudulent Returns
Merchandise returns are a regular part of doing business whether online or in person. Customers expect returns policies to enable them to return unwanted items quickly and easily. However, many fraudsters aim to exploit a merchants return policy to their advantage for monetary gain. This kind of fraud is called ‘return fraud’ or ‘
Win all “Credit Not Processed” PayPal Disputes with these Simple Hacks
“Credit Not Processed” PayPal disputes happen when a customer returns a purchased product or cancels a transaction, but you have not yet provided
Understanding Mastercard Excessive Chargeback Program and How to Avoid It
As the name implies, the MasterCard Excessive Chargeback Program (ECP) is a predetermined chargeback threshold that helps acquirers to evaluate and pr
Merchant Hesitation to Address Loyalty Program Fraud Is a Ticking Time-Bomb
Consumers just spent an entire year locked up in their homes due to Coronavirus. Even though 2021 isn’t delivering on its promise of setting the
Fraud Continues to Grow for Financial Services and Lending Firms
Editors note: This post is contributed by David Lukić, an information privacy, security and compliance consultant at IDstrong.com Before Covid-19 hit
New Data: 47% of US Consumers Experienced Identity Theft in 2020
A new report about how fraudsters commit account takeover fraud (ATO) attacks was released by GIACT, an identity fraud and payments solution. Entitled
How to File a Claim With FedEx + What To Do If Claim is Denied
Editor’s note: This guest post is contributed by iNymbus When using FedEx as your shipper, any Loss & Damage claims are actually freight cla
eCommerce Fraud Protection Ecosystem Infographic
Recent eCommerce trends have shown a continued and even accelerated growth of eCommerce channels for merchants. With more and more transactions taking
What to Do if Your Identity Is Stolen
Editorial note: This post is contributed by Veronica Baxter, a legal assistant working at Mosser Legal, an appeals firm operating in Philadelphia. If
Merchant Guide to Understanding Chargebacks
Editorial note: This guest post was submitted by Cris Carillo, co-founder of Allied Payments If you’ve been in business for any length of time, you
