Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed for e-commerce, brick-and-mortar and omni-channel merchants, to help protect their revenue and reputation by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses and increase acceptance rates, while safeguarding user accounts from fraud exposure. Combat purchase, account, and omni-channel return and discount fraud with adaptive AI technology that continuously learns and adapts to evolving fraud patterns.
Microsoft Dynamics 365 Fraud Protection offers three capabilities which can be integrated together or used individually, providing merchants the option to use the capability that best suits their business needs:
- Purchase protection capability helps protect revenue by improving the acceptance rate of e-commerce transactions with insights and tools that help balance revenue opportunity vs fraud loss and checkout friction.
- Account protection capability helps protect online revenue and reputation and safeguard user accounts from abuse and fraud by combating fake account creation, account takeover and fraudulent account access.
- Loss prevention capability helps protect revenue by identifying anomalies and aiding merchants’ identification of potential fraud on returns and discounts arising from omni-channel purchases, enabling store managers and loss prevention officers to quickly take action to mitigate losses.