Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.

Did you know banks still use fax machines? In this episode, Pallavi dives into the crazy (and frustrating) world of chargeback representment. How does chargeback representment work? How can merchants do more to win more disputes? Why are fax machines still a thing in 2021?

Listen to learn why there is hope for merchants to keep their revenue even after getting hit with a chargeback.

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