• Latest
VISA Amends Its Dispute Management Guidelines for Merchants

VISA Amends Its Dispute Management Guidelines for Merchants

July 10, 2022
How Print on Demand Companies Can Prevent Chargebacks

How Print on Demand Companies Can Prevent Chargebacks

August 11, 2022
KYC & AML: Know your customer and anti-money laundering explained

KYC & AML: Know your customer and anti-money laundering explained

August 7, 2022
New Podcast Episode: Walls of Thieving Cellphones with Nethone

New Podcast: How Consumers React to Identity Theft and Account Takeover Attacks

August 2, 2022
The Best Reverse Email Lookup Tools in 2022 (with pricing)

The Best Reverse Email Lookup Tools in 2022 (with pricing)

July 28, 2022
Tailgating Attack

Tailgating Attack

July 24, 2022
80 billion Euros lost to online fraud across physical and digital goods, and e-ticketing in 2021, reveals Fraugster’s new Payment Intelligence Report  

80 billion Euros lost to online fraud across physical and digital goods, and e-ticketing in 2021, reveals Fraugster’s new Payment Intelligence Report  

July 20, 2022
Influencer Insights: Christian Mangold, CEO of Fraugster Discusses the Payment Intelligence Report 2022

Influencer Insights: Christian Mangold, CEO of Fraugster Discusses the Payment Intelligence Report 2022

July 20, 2022
New Podcast Episode: Walls of Thieving Cellphones with Nethone

New Podcast: Let’s Get Megan a Job! LinkedIn recruiter scams & how to find work in the fraud prevention industry

July 19, 2022
Reverse Email Lookup to Protect Against Fraud

Reverse Email Lookup to Protect Against Fraud

July 18, 2022
Silverfort Raises $65m Series C for World’s First Unified Identity Threat Protection Platform

The Worldwide eCommerce Fraud Detection & Prevention Industry is Expected to Reach $83.9 Billion by 2026

July 15, 2022
The fraud detection and prevention (FDP) market to surpass $100 billion by 2027

Pre-hijacking Account Takeover Fraud

July 14, 2022
Amazon Chargeback Mitigation: Recover Your Money Like A Pro

Amazon Chargeback Mitigation: Recover Your Money Like A Pro

July 5, 2022
  • Contribute
  • Contact Us
  • About
  • Join Us
  • Advertise
Thursday, August 11, 2022
Merchant Fraud Journal
  • Home
  • Articles
    • Chargebacks
    • Fraud Prevention
    • Influencer Insights
  • Resources
    • Recorded Webinars
    • Podcasts
    • Vendor Directory
    • eCommerce Fraud Reports
    • Training and Certifications
    • Jobs Board
    • Associations and Non-Profits
  • News
No Result
View All Result
  • Home
  • Articles
    • Chargebacks
    • Fraud Prevention
    • Influencer Insights
  • Resources
    • Recorded Webinars
    • Podcasts
    • Vendor Directory
    • eCommerce Fraud Reports
    • Training and Certifications
    • Jobs Board
    • Associations and Non-Profits
  • News
No Result
View All Result
Merchant Fraud Journal
No Result
View All Result

VISA Amends Its Dispute Management Guidelines for Merchants

The changes will help merchants fight friendly fraud

by Bradley
July 10, 2022
in News
VISA Amends Its Dispute Management Guidelines for Merchants

The following is from a post Visa published to its corporate blog on June 16th, 2022, outlining the motivation behind changes to its Dispute Management Guidelines for Merchants. To read the full post, click here.

At Visa, our goal is to reduce all types of fraud in the ecosystem and we’re taking action to do so. To relieve the burden of these losses, starting on April 15, 2023, merchants will be able to better fight back against first party misuse with a change to our dispute program developed in partnership with clients, the Merchant Risk Council (MRC) and Merchant Advisory Group (MAG). With this change, if merchants can provide additional data or evidence to show that the disputed charge is valid, then the dispute will be invalid.

“Reducing the impacts of first party misuse on small businesses requires industry-wide support,” says Julie Fergerson, CEO at MRC. “We stand with Visa in their commitment to ensuring the entire ecosystem is taking the right steps against inaccurate chargeback disputes and protecting merchants from bearing the weight of these costs.”

This change will empower merchants to protect themselves against first party misuse by enabling them to submit additional evidence that a purchase was indeed legitimate and authorized by the cardholder in order to stop the dispute claim. Additional examples that can help identify that a purchase is legitimate include a customer using the same payment credential previously at the merchant, login credentials, proof of use of a product and more.

“Friendly fraud is not always friendly, especially from a merchant’s perspective,” said Mike Lemberger, Senior Vice President of North America Risk at Visa. “At Visa, we’re evolving our disputes program using technology and insights that help level the playing field for the entire ecosystem. When we give merchants and issuers the tools to take more fraud out of the equation — everyone wins.”

Tags: Friendly FraudVISA
ShareTweetShareSend
Previous Post

Amazon Chargeback Mitigation: Recover Your Money Like A Pro

Next Post

Pre-hijacking Account Takeover Fraud

Next Post
The fraud detection and prevention (FDP) market to surpass $100 billion by 2027

Pre-hijacking Account Takeover Fraud

Our Sponsors

Our Latest Report

Get the 2022 Fraud Trends Report

MFJ 2022 Fraud Trends Report

Search Our Site

No Result
View All Result

Featured Directory Listings

  • Microsoft Dynamics 365 Fraud Protection
  • sift logo
    Sift
  • Pipl
  • logo
    NoFraud
  • PayRetailers
  • Ekata
  • nSure.ai logo
    nSure.ai
  • Spotrisk
  • SEON. Fraud Fighters

Our Sponsors

Fraud Industry News

How Print on Demand Companies Can Prevent Chargebacks

How Print on Demand Companies Can Prevent Chargebacks

August 11, 2022
KYC & AML: Know your customer and anti-money laundering explained

KYC & AML: Know your customer and anti-money laundering explained

August 7, 2022
New Podcast Episode: Walls of Thieving Cellphones with Nethone

New Podcast: How Consumers React to Identity Theft and Account Takeover Attacks

August 2, 2022

Connect With Us

Quick Navigation

  • Home
  • News
  • Join Us
  • About Us
  • Contact Us
  • Advertise
  • Contribute
  • Privacy Policy

Privacy Policy

Our Privacy Policy
Our Terms of Use

Resources

  • Articles
  • eCommerce Fraud Reports
  • eCommerce Fraud Webinars
  • Training and Certifications
  • Jobs Board
  • Associations and Non-Profits
  • Podcasts
  • Vendor Directory

Popular Posts

  • How Does Two-Factor Authentication (2FA) Work?

    How Does Two-Factor Authentication (2FA) Work?

    0 shares
    Share 0 Tweet 0
  • How to File a Claim With FedEx + What To Do If Claim is Denied

    0 shares
    Share 0 Tweet 0
  • Top eCommerce Fraud Prevention Companies

    0 shares
    Share 0 Tweet 0
  • How to Fight PayPal Chargeback Fraud

    0 shares
    Share 0 Tweet 0

Featured Vendors

  • Spotrisk
  • Pipl
  • nSure.ai
  • Ekata
  • PayRetailers
  • SEON. Fraud Fighters
  • Microsoft Dynamics 365 Fraud Protection
  • NoFraud
  • Sift

Download the 2022 Fraud Trends Report

No Result
View All Result
  • About Merchant Fraud Journal
    • Advertise on Merchant Fraud Journal
    • Interested in Contributing or Guest Posting to Merchant Fraud Journal?
  • Articles
    • Chargebacks
    • Fraud Prevention
    • Influencer Insights
  • Contact Us
  • Download Addressing Payment Fraud and Customer Experience Report
  • Download Evolving Complexities of Payment Fraud Report
  • Download the 2020 Chargeback and Representment Report
  • Download the 2020 Merchant Fraud Journal Vendor Guide
  • Download the 2021 Fraud Trends Report
  • Download the 2022 Fraud Trends Report
  • Download the 3 Ways a Unified Chargeback Management and Fraud Platform Increases Revenue Report
  • Download the MFJ 2022 Customer Experience Report
  • Download the MFJ ATO in Retail Report
  • Home
  • Job Dashboard
  • Join The Merchant Fraud Journal Community
  • Merchant Fraud Journal Advertising Agreement
  • MFJ Fraud Trends Report Giveaway
  • News
  • Post a Job
  • Privacy Policy
  • Resources
    • 2020 Chargeback Representment Guide for Merchants
    • 2020 Vendor Guide
    • 3 Ways a Unified Chargeback Management and Fraud Platform Increases Revenue
    • Addressing Payment Fraud and the Customer Experience in 2022
    • Associations and Non-Profits
    • ATO Fraud In Retail Report
    • Balancing Customer Experience and Fraud Prevention: What’s the Secret?
    • Digital Trust & Safety: Combating the Evolving Complexities of Payment Fraud
    • eCommerce Fraud Reports
    • eCommerce Fraud Webinars
    • Fraud Prevention Training and Certifications
    • Jobs Board
    • Merchant Fraud Journal’s Fraud Trends 2020 Report
    • Merchant Fraud Journal’s Fraud Trends 2021 Report
    • Merchant Fraud Journal’s Fraud Trends 2022 Report
    • MFJ’s 2022 Customer Experience Report
    • Podcasts
    • Prevent High-Velocity Fraud Attacks During the 2021 Holiday Season
    • Vendor Directory
    • Webinar – Addressing Payment Fraud and the Customer Experience in 2022
    • Webinar – Mitigating Fraud and Risk on the ACH Network
    • Win January Chargeback Disputes
  • Subscribed
  • Terms and Conditions

© 2021 Payments Media Solutions Canada Inc.

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?
[class^="wpforms-"]
[class^="wpforms-"]