Editor’s note: ClearSale and Merchant Fraud Journal will be holding a webinar on June 24th. We’ll cover the hidden costs of fraud, including friendly fraud and false positive declines. Register here.
ClearSale announced an update to its Shopify eCommerce fraud prevention app in a press release. The new version will be a public app. The designation certifies Shopify has reviewed it for quality and trust. Merchants can use it to fight chargebacks, false positive declines, and more.
The press release cites the change in fraud profiles from COVID-19 as one of the key benefits of the new application. Record volumes and complexity requires traditonal solutions to adjust–something ClearSale believes this app does for merchants.
“The update to the application is timely, with reports suggesting that U.S. retailers have seen as much as a 68% year-over-year growth in online sales as a result of the COVID-19 pandemic protections,” ClearSale said in the release.
The application is available in the Shopify store. Merchants can download, install, and use it with minimal technical knowledge. In addition, it can be easily added to existing Shopify stores. While the app is an update, it will allow merchants both new and old to the Shopify platform the ability to quickly get up and running with minimal to no touch points with ClearSale itself.
“Our app was already helping Shopify merchants protect their transactions from fraud and chargebacks,” said Rafael Lourenco, Executive Vice President at ClearSale, in the release. “Now, as a public app, merchants who are experiencing a significant increase in online sales will have even easier access to ClearSale’s combination of advanced AI-tools and human expertise. With a few clicks, retailers can prevent fraud while protecting their revenue.”